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On this page, you will find an overview of the main principles of personal data and other processed data protection.




The company RAMENCRAFT s.r.o. (Company Registration Number: 179 23 611, registered office at Veleslavínova 59/3, 110 00 Prague 1, registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 267724) is, in accordance with the General Data Protection Regulation (Regulation
(EU) 2016/679 - GDPR), the data controller for your personal data as the operator of a restaurant with an online store on the website This means that RAMENCRAFT s.r.o. collects, stores, and uses (or otherwise processes) your personal data for the purpose of its business activities. The specific purposes for which personal data are processed are further defined below. RAMENCRAFT s.r.o. may also authorize a third party (processor) to process your personal data for a specific purpose and under specific rules (see below, section: Who will have access to the data?).

A Data Protection Officer has been appointed at the Controller, who can be contacted via email at




We process only the personal data that you provide to us in connection with the use of our services (e.g., when ordering our products or subscribing to content newsletters), or when concluding a contract for using this service. These are primarily the data you provide when registering for our services:


- Email
- Encrypted password
- Name and surname (only if necessary for a specific service) or nickname (in the case of account registration for email services)
- Contact and/or delivery address (for order delivery)
- Profile information such as age, gender
- Phone number (for order status information)
- Payment details (credit card number), which we store in your account (only when using paid services such as purchasing from our e-shop, etc.)
- Other voluntarily filled information (e.g., in a contact form)

We also process data obtained by using our services:

- IP address
- Company ID, VAT ID
- Cookies (for online services)
- Other online identifiers

- Image recording (in-store camera system)




The main reason for processing your personal data is to manage your user accounts for our services, provide services and products in which you have expressed interest (including administration and execution of payment for orders), and to ensure and continually improve the security of our services and your data.


We also process your data for the purpose of:


- Fulfilling the contractual relationship (name, surname, address, email, phone, company ID and VAT ID, payment details, encrypted password)
- Accounting and tax reasons (name, surname, company ID and VAT ID, address, payment details, phone)
- Improving the quality of our services and developing new ones (profile information such as age and gender, name, surname, email)
- Conducting analyses and measurements to understand how our services are used (cookies, IP address)
- Analyzing your preferences and displaying content that corresponds to your individual needs (cookies, IP address)
- Gaining advantages in marketing campaigns organized by us (name, surname, email, address)
- Participating in consumer contests organized by us (name, surname, email, address)
- Sending commercial communications (you can unsubscribe from receiving commercial communications in the settings of your account or by email: and content newsletters (email, name, surname, phone)
- Responding to your inquiries submitted through the contact form (email, address, phone)
- Protecting health and property (image recording)

Your personal data are processed both manually and automatically. RAMENCRAFT s.r.o. is authorized to collect, store, and use certain information through automated means, such as statistical information whenever you visit our website.




Your data is secure with us. We carefully select partners to whom we entrust your data and who can ensure the technical and organizational security of your data to prevent unauthorized access or misuse. Data protection is our priority. All our partners are bound by a duty of confidentiality and may not use the provided data for any purposes other than those for which we have made them accessible.


Third parties that may have access to your personal data, depending on the nature of the service you use or have used, include:

- Individuals to whom we provide data for the purpose of analyzing the visitation of our websites
- Individuals who provide technical operation of certain services or operators of technologies we use for our services
- Individuals who ensure the adequate security and integrity of our services and websites and regularly test this security
- Payment gateway providers (credit card providers)
- Transport service providers delivering your orders
- Providers of technical solutions enabling the easy delivery of your order and notification of order delivery
- Operators of technical solutions that allow us to display only relevant content and advertising for you

Under certain, precisely defined conditions, we are obliged to transfer some of your personal data based on applicable legal regulations, e.g., to the Police of the Czech Republic or other public administration authorities. Personal data is not transferred to third countries.



Just like almost every website on the planet, RAMENCRAFT also uses cookies. Cookies are text files containing a small amount of information that are downloaded to your computer, mobile, or other device when you visit a website. Subsequently, during each subsequent visit to this website, cookie files are sent back to the original website or to another website that recognizes cookies.


The user's identity cannot be identified based on this information alone, even with additional information in our possession. Information may include the type of device and browser used, language preferences, or pages visited. Cookies may also ensure that you learn about products in advertisements that match your interests and preferences, so you don't have to look at something unrelated to you. Cookies do not pose a danger, are not used to obtain any sensitive personal data, but are important for privacy protection. We do not use cookies to identify the identity of website users or misuse login credentials.

We use cookie files to recognize repeated visits to our websites to facilitate navigation on the web. A cookie file stores user preference, local and language settings, and a randomly assigned identifier for your visit.


We collect information from cookie files on our website to better track the number of new and repeat visitors and for the purposes of internal analysis of visited pages to better understand how they are used. We use this information to improve navigation on our websites and the services provided.

Another group consists of third-party cookies (e.g., Google Analytics for analyzing the attendance of a specific website or specific services, or cookies from operators of advertising systems operated on our websites). These cookies are controlled by third parties, and we do not have access to read or write this data. Simply put, to make it easier and faster for you to get to what interests you.


Many browsers automatically accept cookie files by default, but you can usually refuse or selectively accept only some cookie files by adjusting your browser settings. However, if you completely disable the use of cookie files, some features of our websites may not be accessible or may not be displayed correctly. Another option is to browse the pages in so-called anonymous mode, where cookies are not stored.

Detailed information for all types of browsers can be found here:


If your browser allows the use of cookies, we will assume that you agree to the use of standard cookies by our websites.

If you do not want to save these cookies, it is possible to block their use here (Note: The specific link to block cookies is not provided in the provided text).


As users, you have the option to reject the use of cookies. However, in some cases, it may not be possible to display a certain service without using cookies.

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